Our General FAQ
Yes — Fortress operates 24 hours a day, 7 days a week, covering Essex and surrounding areas. Whether it’s a broken window, forced door, or damaged shutter, our team is on call to secure your property fast, day or night.
We provide emergency boarding for windows, doors, garages, and shutters after break-ins, vandalism, or storm damage. Our team uses strong OSB3 boards and anti-tamper fixings to make your property safe, weatherproof, and compliant with insurance standards.
Yes — we repair or replace frames, locks, hinges, and glass units for all major window and door types. If your frames are still solid, we can often just replace the glass rather than the entire window.
We install casement, sash, tilt & turn, bay, and patio windows, all available in uPVC, aluminium, timber, or composite frames. We use BSI-certified double and triple glazing, with toughened, laminated, and energy-efficient options to meet every requirement.
Yes — high-access glazing is one of our specialties. We use cranes, suction lifters, and MEWPs to safely install or replace windows positioned high on buildings, including roof glazing, atriums, and multi-storey façades.
Most residential window replacements are completed within one day, while larger commercial installations may take longer depending on size and complexity. We’ll always provide a clear timescale before work begins.
Yes — we offer free, no-obligation quotes for all planned work. Our technicians can assess the damage, discuss your options, and provide a clear cost before any work begins. For emergency work, a rough price will be given over the phone before attending.
Every job is carried out using insurance-approved materials that comply with UK Building Regulations (Part L & Q) and standards such as BS 8213-4, BS EN 14351-1, and PAS 24. We can also provide documentation for insurance claims if required.
