FAQ's On Our
Boarding Services
Not sure what to expect when you call Fortress? Our FAQs cover everything from response times to materials, so you know exactly how we work. Can't find what you're looking for? Give us a quick call and we'll answer any questions you have.
We aim to be on-site within 1 hour for local callouts and within 2 hours for further areas. Our 24/7 emergency service operates day and night, 365 days a year.
Both. We’ll secure your property immediately with strong, weatherproof boarding, then return to carry out permanent glass or frame repairs using BSI-approved glass.
Yes. All our materials and installation methods meet UK insurance and safety standards, including BS 8213-4 and BS EN 14351-1. We’re fully insured and provide documentation for your insurer if required.
We cover all of London, Essex, Kent and Hertfordshire. If you’re nearby and not sure, just give us a call — we’ll confirm in minutes.